COVID-19 (Coronavirus) Update from Supervisor Norman Yee

March 27, 2020
Dear Friends and Neighbors,
This is a difficult time for our city, and I want to thank everyone for doing their part by continuing to follow the shelter-in-place order.  By following the local local shelter-in-place order, staying home, and practicing social distancing we can protect one another and save lives.Though our lives have changed in ways that we couldn’t have imagined just weeks ago, I have also been inspired by the incredible leadership of District 7 neighborhood associations that have stepped up to outreach to our senior and vulnerable residents. While Resilient Miraloma Park, West Portal, METNA, Lakeside 1, and Community Connectors have already began outreaching and activated their members, my office is working to support and engage our other neighborhood associations to leverage relationships in their communities so that those who may want or need support know that it is available. I want to ensure that everyone in District 7 is made aware of available resources and we unite as a community to help one another.We have weathered hard times as a city before, and we will all get through this by supporting one another. Please know that you can reach out to my office during this challenging time – we are all here to help.Sincerely,


In this newsletter you will find information about: [page down to view topics] 

  • How to Report COVID-19 Xenophobia
  • Tenant & Homeowner Resources
  • Employee & Business Resources
  • Healthcare: Covered California Special Enrollment Period
  • SFUSD School Extended Closures & Free Meals During School Closures
  • Parks & Open Spaces
  • SFMTA-Muni Service Changes
  • Resources & Activities for Seniors
  • Mental Health Services
  • How You Can Help – Volunteer or Donate

We are all empowered when we have access to accurate information, so I want to make sure you know that you can get information about accessing resources and services here:

Sign-Up For City Alerts: 

The Department of Emergency Management has established a system to update you by phone, via text message, which you can initiate by texting COVID19SF to 888-777.

For Updated Information About Resources, Announcements, and News Visit: 

City and County of San Francisco’s COVID-19 Website
State of California’s COVID-19 Website

Should I call 3-1-1 or 9-1-1 about COVID-19?

For all non-emergency services or questions related to COVID-19, call 3-1-1 or visit

For a police, fire, medical, or other emergency, call 9-1-1.


This week, I joined all of my colleagues on the Board of Supervisors in introducing a Resolution condemning the hateful, xenophobic rhetoric and attacks on our Asian community.  In the midst of a global pandemic, we should be led by our humanity, but the White House Administration has been purposefully sowing racism instead. The usage of terms like “Chinese flu,” “Wuhan Virus,” and “Kung-Flu” are not just offensive, they are dangerous and incite violent division.There is no racial or ethnic bias to COVID-19 and we must stand united to stop this type of scapegoating and fear mongering in its tracks. Racism is contagious. The recent accounts of Asian residents nationwide, even here in San Francisco, getting accosted or physically attacked is downright scary and unacceptable. No one should have to be living in fear of being attacked. Please join us in standing united to support our Asian American community.

Chinese for Affirmative Action (CAA) and Asian Pacific Policy and Planning Council teamed up to create a #StopAAPIHate incident reporting system. As of March 23, they had over 450 reports. Of the ones reported from San Francisco, a third were violent. Report incidents at here.

If you are a victim of a violent attack, please CALL 9-1-1 and make a formal police report especially if you believe you have been a target of a hate crime.


No one should have to worry about losing their housing because of COVID-19, and we will continue working hard to ensure that is the case for everyone here in San Francisco.Mortgage Payment Relief 

Yesterday, Governor Newsom announced that several major banks including Wells Fargo, Citibank, JPMorgan and US Bank, as well as 200 state-chartered banks and credit unions have agreed to provide a 90-day grace period to homeowners struggling to make their monthly payments due to financial impacts of COVID-19. Read the full announcement here.

Eviction MoratoriumIf you’re a renter, I want to make sure everyone is aware of the temporary moratorium on evictions issued by Mayor Breed for those financially impacted by COVID-19.  If you are a tenant or landlord looking for guidance on the moratorium on evictions, please visit this city informational webpage for more information.

For tenant assistance, please contact: 

Housing Rights Committee of San Francisco: (415) 703-8644
Chinatown Community Development Center: (415) 984-2728
San Francisco Tenants Union: (415) 282-6622

For landlord assistance, please contact: San Francisco Apartment Association: (415) 255-2288


Employee Resources


Unemployment Insurance: If you were laid off or had your work hours reduced due to COVID-19, you can file an Unemployment Insurance (UI) claim.


Paid Sick Leave (City): San Francisco’s Paid Sick Leave Ordinance requires employers to provide paid sick leave to all employees who perform work in San Francisco including temporary and part-time employees, as highlighted by the San Francisco Office of Labor Standards Enforcement.

Disability Insurance (State): If you’re unable to work due to medical quarantine or illness related to COVID-19 (certified by a medical professional), you may be eligible for State Disability Insurance.


Paid Family Leave (State):  If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19, or a child home from school due to COVID-19 closure, you may qualify for Paid Family Leave. This provides up to six weeks of benefit payments (eight weeks starting July 1, 2020).


Contact San Francisco Office of Economic and Workforce Development’s Worker Information Line at: 

(415) 701-4817

Now available 7 days a week (8 AM to 6 PM)

For additional information regarding available programs for employees visit OEWD’s Webpage for Employees Impacted by COVID-19.


Businesses and Nonprofits

Visit OEWD’s webpage for Business and Nonprofits Impacted by COVID-19 to learn about: 

FEDERAL AND CITY LOANS AND GRANTS for San Francisco businesses, nonprofits, and small-to midsize arts organizations.


  • Workers and Families First Program: get reimbursed by the City to pay your employees extra sick leave
  • Alternatives to layoffs that can help employers keep their employees when there is a lack of work or during financial hardship
  • Support your employees transition and access resources when layoffs cannot be averted

For assistance, contact the San Francisco Office of Economic and Workforce Development at: (415) 554-6134 or



Because of coronavirus, health coverage is critical — now more than ever.

Covered California has extended the open enrollment period to June 30 to allow more residents to sign up for health coverage. Job loss due to COVID-19 is now a qualifying life event for enrollment in Covered California.

Explore your options and register for health coverage: 

Covered California’s Service Center: (800) 300-1506


SFUSD temporary school closures have been extended through May 1. San Francisco is one of six Bay Area counties to announce extending school closures this week.

SFUSD is continuing to provide free meals to students and families. Please check for the latest list of pick-up locations and times. 


Playgrounds Closed

Due to COVID-19, San Francisco’s Recreation and Parks Department has CLOSED all playgrounds. No playgrounds should be used at this time. Parks, trails, and open spaces will remain open.

Keep Your Distance 

Healthy people under age 60 can continue to spend time outdoors while complying with the social distancing DPH guidance of staying at least 6 feet apart from one another at all times. It is OK to go outside to walk your dog, go for a walk, run, ride a bike, and hike alone or with someone in your household. 


Starting March 30, the Muni Metro underground system will be closed. Bus shuttles will provide service on all Muni Metro lines. This is for the health and safety of riders. The closure will allow SFMTA to redirect custodial resources to other, higher-use facilities and minimize risk to the station agents.

Muni Rapid routes—the 5R, 9R, 28R, and 38R—will also be temporarily discontinued, except for the 14R Mission Rapid.

Staff and janitors will be assigned to bus lines to ensure the highest health and safety standards on all bus routes.

Please remember to stay at home except for essential trips.

For more information on these SFMTA service changes visit:


Community Living Campaign

  • Community Living campaign is hosting virtual classes and activities for seniors. Seniors can continue to engage in Music Mondays, Tech Tuesdays, Wellness Wednesdays, Thinking Thursdays, and Fun Fridays.
  • You can participate through Zoom, Video Chat, or listen on your phone.
  • If you or someone you know needs assistance in using Zoom, you can contact Patti at
  • You can access the full schedule at:

SF Disability & Aging Services Benefits & Resources Hub

  • The Benefits & Resources Hub was created to streamline access to resources that are available in the city. If you or someone you know needs assistance, you can contact DAS at (415) 355-6700
  • Service is provided in multiple languages, including English, Cantonese, Mandarin, Spanish, Vietnamese, Japanese, and Tagalog.

Friendship Lines and Additional Resources

Institute on Aging Friendship Line: (800) 971-0016

Covia Well Connected Groups: (877) 797-7299

Bien Conectado:  (877) 400-5867

LGBT National Hotline: (888) 843-4564

Trans Lifeline’s Peer Support Hotline: (877) 565-8860

Mental Health Association Peer-Run Warm Line: (855) 845-7415

“Senior Only” Store Hours 

Some stores have implemented “Senior Only” hours. Although the dedicated hours are great, I would like to encourage seniors and those that are immunocompromised to utilize delivery services or have others pick up what you need as much as you can to further protect your well-being.

In addition, as the economic impact of COVID-19 increases, please do not forget to support your local District 7 businesses.


The agencies below offer support through the phone and through online chat. All of the services are free of charge, and are available 24/7, 7 days a week.

San Francisco Mental Health Warm Line: 

(855) 845-7415

Peer-Run Warm Line

San Francisco Suicide Prevention Hotline

(415) 781-0500

Lifeline Chat

National Domestic Violence Hotline

(800) 799-7233

Alcoholics Anonymous 

(415) 674-1821


Narcotics Anonymous

(415) 610-7294

Online Meetings:


The City and County of San Francisco can now accept tax-deductible monetary contributions through Give2SF Fund. The Give2SF Fund will support City efforts to respond to COVID-19 and help protect the health of San Francisco and support the most vulnerable, including individuals, families, and local businesses.

If you are interested in making a monetary contribution, you can do so at

COVID-19 Emergency Response Volunteer (CERV) Program 

The most important thing you can do to help respond to COVID-19 is to follow the Department of Public Health’s directives and recommendations to curb the spread of the virus. If you are sick – stay home.  If you are healthy, now more than ever, organizations that serve our most vulnerable residents need your help.

The City and Shanti Project have launched the COVID-19 Emergency Response Volunteer (CERV) Program. Volunteers will do grocery shopping, deliver pet food, medication, and other essentials, and pick up mail for seniors and other vulnerable populations who are advised to limit outdoor exposure.

Board of Supervisors | District 7 | Norman Yee

1 Dr. Calrton B. Goodlett Place, San Francisco, CA 94102
(415) 554-6516 | Fax: (415) 554-6546

Facebook Facebook
Twitter Twitter


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s