Newsletter from D7 Supervisor Norman Yee

Yee_newsletter_2020_04_04April 4, 2020

I hope that this message finds you and your loved ones well and safe. I’ve been reaching out each week to provide updates on COVID-19 response efforts, helpful resources, and information about how we can all help keep ourselves and each other safe. I want to make sure that everyone feels supported as we all navigate through this very challenging time, and I will continue to share these updates in the weeks ahead.

I have been with my staff at the Emergency Operations Center (EOC) downtown since the center opened on March 18th. Multiple city departments, including the Department of Public Health and the Department of Emergency Management, are co-located there in order to keep communications and our citywide COVID-19 response moving as efficiently as possible. We have been advocating for hotel rooms for first responders, especially our front line workers such as our doctors and nurses, childcare providers, grocery store workers, police officers who are providing essential and life-saving services, some at great risk to themselves and their families. We’ve also been pushing to put relief in place for small businesses and tenants as well as property owners and landlords. Testing every single staff person at Laguna Honda Hospital who might be at risk and also expanding testing to all patients that might warrant it, has also been a priority as testing capacity ramps up citywide. These are only some of the actions that we have been moving forward while at the EOC.

As always, please feel free to reach out to my office during this time – we are here to help.



In this newsletter you will find information about:

Sign-Up For City Alerts: 

The Department of Emergency Management has established a system to update you by phone, via text message, which you can initiate by texting COVID19SF to 888-777.


For Updated Information About Resources, Announcements, and News Visit: 

City and County of San Francisco’s COVID-19 Website
State of California’s COVID-19 Website


Should I call 3-1-1 or 9-1-1 about COVID-19?

For all non-emergency services or questions related to COVID-19, call 3-1-1 or visit 

For a police, fire, medical, or other emergency, call 9-1-1.

Hotline & Resources for Seniors & People with Disabilities Hub Helpline: (415) 355-6700 

Available 7 days a week 8 a.m. to 5 p.m. for caregivers, care recipients, and others seeking help for someone they know

More information about the Hub Helpline and services for seniors and people with disabilities is available on the San Francisco Human Service Agency website.



This week the City issued a new Health Order that extends and tightens the stay at home restrictions through May 3.

It’s so important to continue to stay at home as much as possible and only go out for essential needs like getting food, accessing healthcare, or performing an essential job.  Staying at home will limit the spread of COVID-19 (coronavirus) and it will save lives.

If you do need to go out for an essential need, make sure to practice physical distancing by keeping at least 6 feet between you and other people outside of your immediate household.

The new Health Order mandates social distancing, includes additional restrictions on outdoor activities and the use of shared recreational facilities, further defines and limits essential businesses and protocols for essential businesses, and requires most construction to stop. Some changes to highlight are below:

  • Social/physical distancing requirements are mandatory
  • Use of playgrounds, outdoor gym equipment, picnic areas, barbecue areas, enclosed dog parks, and shared recreational facilities is prohibited
  • Sports or activities that include shared equipment may only be engaged in by members of the same household
  • Businesses that supply products needed for people to work from home must cease storefront sales to the public. Minimum basic operations and delivery directly to residences or businesses may continue.
  • Essential businesses like grocery stores, banks, and pharmacies can remain open but must stop running the parts of their operations that are not essential. Employees who can work from home must do so.
  • Essential businesses must put in place formal rules and a social distancing protocol to ensure proper sanitation and to ensure that people stay a safe distance away from each other.
  • Most construction must stop with exceptions for projects that help keep people safe and housed.


Wear Something to Cover Your Face If You Must Leave HomeThe San Francisco Department of Public Health is recommending that residents cover their nose and mouth with a bandana, scarf, towel, or other piece of cloth or fabric when leaving home for essential activities, such as doctor appointments, grocery shopping, pharmacy visits. It is important to know that covering your face does not change the shelter-in-place order to stay home as much as possible and maintain social/physical distancing. Covering your face is an added layer of protection for you and those around you if you do go outside of your home.
Make your own face covering and save N-95 and Surgical Masks for healthcare workers on the front linesN-95 and surgical masks are in short supply, and need to be conserved for health workers on the frontlines. If you are currently using a medical mask, keep using it as long as possible – until it becomes dirty or damaged – due to the limited supply. There are many options for face coverings, as long as they cover the nose and mouth. Face coverings can be made of a variety of cloth materials, such as bandanas, scarves, t-shirts, sweatshirts, or towels.

Keep it Clean

Make sure to keep your mask clean, washing it frequently with detergent and hot water and drying on hot cycle. Ideally, wash face coverings after each use and have a dedicated laundry bag or bin. Always wash you hands, or use hand sanitizer, before AND after touching your face or face coverings.


Eviction Moratorium Many San Francisco residents may be unable to pay rent at this time because of a loss of income due to the COVID-19 crisis. Mayor Breed issued a moratorium on residential evictions during the state of emergency, but it is important to know that tenants must follow certain steps to be protected.

If you are unable to pay rent at this time, visit the city’s informational webpage, and read the detailed guidance for tenants and landlords in EnglishChineseSpanish, and Filipino to learn about the steps you will need to take to be protected.

For tenant assistance, including questions about the steps you need to take to be protected by the eviction moratorium contact:

Housing Rights Committee of San Francisco: (415) 703-8644
Chinatown Community Development Center: (415) 984-2728

San Francisco Tenants Union: (415) 282-6622
For landlord assistance, please contact: 

San Francisco Apartment Association: (415) 255-2288

Mortgage Relief

Last week, Governor Newsom announced that several major banks including Wells Fargo, Citibank, JPMorgan and US Bank, as well as 200 state-chartered banks and credit unions have agreed to provide a 90-day grace period to California homeowners struggling to make their monthly payments due to financial impacts of COVID-19. You can view the list of participating financial institutions, and view the relief you may be eligible for here.


Worker ResourcesLOST YOUR JOB OR WORK HOURS REDUCED?Unemployment Insurance: If you were laid off or had your work hours reduced due to COVID-19, you can file an Unemployment Insurance (UI) claim.


Paid Sick Leave (City): San Francisco’s Paid Sick Leave Ordinance requires employers to provide paid sick leave to all employees who perform work in San Francisco including temporary and part-time employees, as highlighted by the San Francisco Office of Labor Standards Enforcement.

Disability Insurance (State): If you’re unable to work due to medical quarantine or illness related to COVID-19 (certified by a medical professional), you may be eligible for State Disability Insurance.


Paid Family Leave (State):  If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19, or a child home from school due to COVID-19 closure, you may qualify for Paid Family Leave. This provides up to six weeks of benefit payments (eight weeks starting July 1, 2020).


Contact San Francisco Office of Economic and Workforce Development’s Worker Information Line:

Phone: (415) 701-4817


Now available 7 days a week (8 AM to 6 PM)

Businesses and NonprofitsVisit OEWD’s webpage for Business and Nonprofits Impacted by COVID-19 to learn about: 

FEDERAL AND CITY LOANS AND GRANTS for San Francisco businesses, nonprofits, and small-to midsize arts organizations.


  • Workers and Families First Program: get reimbursed by the City to pay your employees extra sick leave – Apply here
  • Alternatives to layoffs that can help employers keep their employees when there is a lack of work or during financial hardship
  • Support your employees transition and access resources when layoffs cannot be averted

For assistance, contact the San Francisco Office of Economic and Workforce Development at: (415) 554-6134 or


DISTRICT 7: Senior Outreach Society (SOS)

For our district residents who may be in need of some extra support and connection during a very isolating time, my office has launched the Senior Outreach Society, or “SOS,” which will connect volunteers by phone to every resident over the age of 60 who resides in District 7.

Interested in lending a hand, and joining an easy and safe effort to respond to the COVID-19 health emergency?

As a Senior Outreach Society or SOS team member, you will call seniors in our district and see if they are safe and doing well sheltering at home. Some folks might have a need for help and you’ll be able to connect them with the aid that they need, such as medication deliveries. Other folks who have been sheltering in place just need to hear and speak to a friendly neighbor.

It’s easy to volunteer and we are holding free trainings and on-going support! We will get through this together and you can make this time easier for a lot of folks by volunteering your time and friendly voice.

To sign up as a volunteer, complete online form here.



Volunteers Needed: Medical Professionals

The San Francisco Department of Public Health is calling for licensed medical professionals to volunteer with DPH’s COVID-19 response efforts.

I encourage all licensed medical professionals to register. Emergency volunteers will support DPH in a variety of non-hospital services responding to the COVID-19.  Individuals with current licenses can register in the California Health Corp System.

Donate Blood to Help the COVID-19 Shortage
There is a nation-wide blood shortage because of the COVID-19 pandemic.  The nation’s two largest blood providers, American Red Cross and Vitalant, have put out calls for emergency donations. Learn more about how to safely donate during this health crisis, and find a blood donation site here.

COVID-19 Emergency Response Volunteer (CERV) Program 

The most important thing you can do to help respond to COVID-19 is to follow the Department of Public Health’s directives and recommendations to curb the spread of the virus. If you are sick – stay home.  If you are healthy, now more than ever, organizations that serve our most vulnerable residents need your help.

The City and Shanti Project have launched the COVID-19 Emergency Response Volunteer (CERV) Program. Volunteers will do grocery shopping, deliver pet food, medication, and other essentials, and pick up mail for seniors and other vulnerable populations who are advised to limit outdoor exposure.



The City and County of San Francisco can now accept tax-deductible monetary contributions through Give2SF Fund. The Give2SF Fund will support City efforts to respond to COVID-19 and help protect the health of San Francisco and support the most vulnerable, including individuals, families, and local businesses.If you are interested in making a monetary contribution, you can do so at


Being Counted Matters! 

Every 10 years, the US Census Bureau counts everyone in the US and its territories.  Census results impact political representation as well as our fair share of federal funding. Those resources support schools, hospitals, roads, and social services for San Francisco’s communities. When everybody does the census, San Francisco gets our fair share, receives funding for local services, and gets the political representation we deserve. As our city responds to the COVID-19 health crisis, being counted matters now more than ever.

How do I do the census?

You can do the census online, by phone, or by mail. Most people received a letter from the Census Bureau with instructions on how to do the census online and over the phone. The easiest way is to do the census online, or you can complete the census on the phone.

For more information about Census 2020, visit

Board of Supervisors | District 7 | Norman Yee
1 Dr. Calrton B. Goodlett Place, San Francisco, CA 94102
(415) 554-6516 | Fax: (415) 554-6546

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