Despite winter rains, we are still in a drought. The San Francisco Public Utilities Commission declared a Water Shortage Emergency and asks everyone to continue to use water wisely. The Emergency Declaration also authorizes a 5% drought surcharge to appear on customers’ water/sewer bills starting April 1, 2022. The drought surcharge is necessary to cover our costs and maintain responsible reserves. Our operational costs are fixed. Reduced water use decreases our revenues, while the costs to responsibly run the system remain unchanged. In order to continue to operate our systems, the SFPUC must recover those costs during this time. The less water properties use, the less they will feel the impact of the surcharge on their bill and the better able we will be to stretch our water supplies and get through this drought.
The SFPUC offers free resources to help homes and businesses cut water waste. Small changes can make a big difference in your water use. For details on water conservation rebates, and resources visit sfpuc.org/savewater.
Find information on the drought and downloadable toolkits for renters, homeowners and businesses at sfpuc.org/drought.
For questions about our conservation services, contact the SFPUC at firstname.lastname@example.org or 415-551-4730.
For questions about the drought surcharge, please contact SFPUC Customer Service at (415) 551-3000, Monday to Friday, 8am to 5pm except on holidays, or email us at email@example.com.
Thank you for your continued support.