Changes to your Utility Bill – a Message from SFPUC

Despite winter rains, we are still in a drought. The San Francisco Public Utilities Commission declared a Water Shortage Emergency and asks everyone to continue to use water wisely. The Emergency Declaration also authorizes a 5% drought surcharge to appear on customers’ water/sewer bills starting April 1, 2022. The drought surcharge is necessary to cover our costs and maintain responsible reserves. Our operational costs are fixed. Reduced water use decreases our revenues, while the costs to responsibly run the system remain unchanged. In order to continue to operate our systems, the SFPUC must recover those costs during this time. The less water properties use, the less they will feel the impact of the surcharge on their bill and the better able we will be to stretch our water supplies and get through this drought.

The SFPUC offers free resources to help homes and businesses cut water waste. Small changes can make a big difference in your water use. For details on water conservation rebates, and resources visit

Find information on the drought and downloadable toolkits for renters, homeowners and businesses at

For questions about our conservation services, contact the SFPUC at or 415-551-4730.

For questions about the drought surcharge, please contact SFPUC Customer Service at (415) 551-3000, Monday to Friday, 8am to 5pm except on holidays, or email us at

Thank you for your continued support.

Before the Rains: Floodwater Grant program from SFPUC

If your home is in a flood-prone area, get more information about support from SF Water in this upcoming Floodwater Grant Webinar on Wed December 9th, 5:30 PM. Register here.

From SFPUC: Heavy rains causing damage to your property? We hope you apply for a Floodwater Grant and get reimbursed up to $100k to minimize damage.

Continue reading “Before the Rains: Floodwater Grant program from SFPUC”

SF Examiner: Approval process for Balboa Reservoir project gets underway


SF Examiner: Approval process for Balboa Reservoir project gets underway

The proposed Balboa Reservoir housing development would include up to 1,100 homes. (Daniel Kim/Special to S.F. Examiner)
The proposed Balboa Reservoir housing development would include up to 1,100 homes. (Daniel Kim/Special to S.F. Examiner)

Ida Mojadad

Apr. 9, 2020 6:15 p.m.

The Balboa Reservoir project received the first approval on Thursday needed to rezone 17 acres of public land into housing.

At its first-ever virtual public meeting Thursday, the San Francisco Planning Commission unanimously approved the initiation of a General Plan Amendment for the 1,100-unit Balboa Reservoir project in Ingleside.

The vote rezones a parking lot for a proposed large mixed-use development adjacent to City College of San Francisco that has been under discussion for decades, and sets the stage for a public hearing scheduled to take place on or after April 30.

It remains unclear, however, whether that meeting will be held in person.

“If not, we’ve really done a robust job of meeting and hearing concerns,” said Brad Wiblin, executive vice president of BRIDGE Housing, one of the project’s affordable housing developers. “The scale of the project warranted this kind of effort.” Continue reading “SF Examiner: Approval process for Balboa Reservoir project gets underway”

Apr 8: Balboa Reservoir community meeting (online)

The Balboa Reservoir Community Advisory Committee is meeting in an online form on Wednesday April 8th at 6 PM (not April 6th as previously posted).

  • Agenda here.
  • Draft presentation here.
  • Draft Design Standards and Guideline document here.

Instructions for viewing and participating in online meeting:

Here are the instructions for public access to the Balboa Reservoir Virtual CAC meeting:

Below is a step-by-step guide on how to join and participate in the CAC meeting. We will post these online as soon as we have successfully completed a dry run of the meeting, testing both internal and public communication (hopefully by today). Please note that you *do not* need access to Microsoft products in order to access the online meeting–you will need internet access and a web browser in order to view the meeting online.

  • Individuals who wish to watch this meeting can join from the Teams app or a web browser at: or click here
  • If Internet access is not available, you can listen to the meeting by dialing (866) 434-5269 and enter access code 8863144.
  • Comments or opportunities to speak during the public comment period are available via phone by dialing (866) 434-5269 and enter access code 8863144. (There is no need to hang up and call again if you are already on the line and want to provide public comment on the next agenda item, you will be prompted with the same instructions over the phone).
    • The following is step-by-step instructions: 

Continue reading “Apr 8: Balboa Reservoir community meeting (online)”

Balboa Reservoir meeting events in April

Planned meetings regarding the Balboa Reservoir housing project will go forward this month, but using virtual meeting methods.